Privacy Policy

Data Collection and Categories

To keep things secure and personalized, we collect a few different types of information. This typically includes:

Identity and Contact Data: Names, emails, and phone numbers you give us when registering or asking for help.

Usage Data: How you move through the site and which features you use most.

Device Data: IP addresses, browser types, and your operating system.

Transaction Data: A history of your interactions within the service.

Legal Basis for Processing

We process your info for a few reasons: to fulfill our contract with you, for our own legitimate business interests (like keeping the site safe), to follow legal rules, or simply because you gave us the green light.

How Your Data is Utilized

Mainly, we use your info to:

Keep your account running smoothly.

Provide support when you have a question.

Keep the site safe from fraud.

See how the platform is performing so we can make it better.

Send you updates, but only if you’ve asked for them.

Data Retention Approach

We only hang onto your data as long as we actually need it. This includes meeting any legal, accounting, or reporting requirements. When it’s no longer useful, we either delete it securely or anonymize it.

Information Sharing and Processors

We aren’t in the business of selling your data. We might share info with trusted providers who help us run the site-like tech support or analytics firms. These partners are contractually bound to protect your data just as we do.

International Data Transfers

Your info might be stored or processed in different jurisdictions. We take the necessary steps to make sure your data stays secure and handled according to this policy, no matter where it’s sitting.

Security Measures

We use a variety of technical and administrative tools to keep your info safe. While we do our best, it’s worth remembering that no method of online storage is 100% foolproof, so we can’t offer an absolute guarantee.

Your Rights and Choices

As a Canadian user, you have rights. You can ask to see, fix, or delete your data. You can also object to certain types of processing. To get that started, just reach out to our team.

Updates to Our Privacy Practices

We might tweak this policy as things change. If we make big moves, we’ll let you know via the website.

Contact Our Privacy Team

Email: [email protected]

Address: 161 Bay Street, 27th Floor, Toronto, ON M5J 2S1, Canada